Individual & Couple Counselling and Therapies.

Privacy Policy

HTherapies for Connected Living Therapies
ABN 74 267 344 885


Last updated: [12 January 2026]

​1. Overview

​This practice is committed to protecting your privacy.
We manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

​2. Information We Collect

​We collect information necessary to provide you with psychological services. This includes:

​Personal details: Name, date of birth, address, and contact information.

​Health information: Clinical notes, medical history, and referrals.

​Administrative data: Medicare details and billing information.


​3. How We Collect and Hold Information

​We usually collect information directly from you via intake forms, emails, or during sessions.
We store your data securely using [e.g., encrypted practice management software] to protect it from unauthorized access or loss.

​4. Why We Collect It

​We use your information to:

​Provide high-quality therapy and clinical care.

​Communicate with you regarding appointments.

​Process payments and Medicare/insurance claims, when applicable.


5. When We Share Information

​Your information is strictly confidential.

We will only share it if:

​You provide written consent to update your GP or another professional.

​We are legally required to (e.g., a court subpoena).

​There is a serious risk of harm to yourself or others.


​Note: We do not sell your data or disclose it to overseas recipients.


6. Your Rights

​You have the right to request access to your information or ask for corrections if it is inaccurate. To do so, please contact us using the details below.

7. Contact & Complaints

​If you have questions or a complaint about how your privacy has been handled, please contact:

Gabriela Teleasa / HTherapies for Connected Living Therapies

Email: gab@htherapies.com

Phone: 0455 444 686

​If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.


Thank you for your trust and your referral.
It means everything to me and I will above all respect your privacy.

”Before you heal someone,
ask them if they are willing to give up the things that made them sick.”

_________

~ Hippocrates